Terms and Conditions

Terms and Conditions


All our products are produced at Old Gwernyfed Manor by ourselves. We have tried to make the descriptions and pictures as accurate as possible but as the products are natural there will always be a variance in appearance, size and weights quoted.  


Payments can be made by credit or debit card or through PayPal. Orders are not despatched until they are paid for in full. In the event of a refund , refunds will be issued in the same format as the initial payment.


Customers in the EU have the right to cancel their order within seven days of purchase.

Such cancellations are only honoured once the goods are returned to us (if sent) in the exact same condition as received. All costs incurred in returning the goods must be covered by the customer.


Even though we try to ensure our prices are always up to date situations beyond our control may arise where the prices are subject to change.

Law and Jurisdiction

The contract shall be governed by English law and we and you consent to the exclusive jurisdiction of the courts of England and Wales. If you access the website from locations outside of England and Wales you are responsible for complying with any laws applicable to that territory.


The contents of this website are protected by the law of copyright. All rights in this Website, including copyright, are owned or licensed to Iain Burgess T/A Gwernyfed Wood. You may copy or save items included in this Website for your own personal, non-commercial use only.


All prices include free delivery via 24 working hour courier. Unfortunately we can only deliver to mainland UK. Orders placed for delivery outside of mainland UK still be charged but will be cancelled refunded back on the original method of payment